Quarantine: release & reject

Messages classified as spam are not delivered but stored safely. Find them under Quarantine.

What happens to which mail?

• Virus detected → the mail is rejected (not releasable – deliberately, for your protection).
• Spam detected → the mail goes to quarantine (depending on your setting; alternatively just tag or pass it).
• Clean → delivered directly to your destination server.

Release or reject

Open an item to see sender, subject and a safe text preview of the content, then:

• Release – deliver the e-mail to the mailbox after all.
• Reject – delete the e-mail permanently.

How long mail stays in quarantine depends on the retention of your plan.